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Shipping & Returns

SHIPPING POLICY

We ship through registered courier companies for orders within India.

Domestic orders: delivered within 15-18 business days. (You will see the delivery date for your order at the time of order confirmation.)

*Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries.

Shipping charges

Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.

Return & Exchange Policy

To return or exchange a product or report damage in transit, please get in touch with our Customer Care within 48 hours of delivery

  • Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case by case basis and we request you to get in touch with our team for prompt resolution.

  • No refunds would be given if the customer has provided wrong or incomplete shipping address, there are 3 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

  • Before accepting delivery of any merchandise, please ensure that it is in good condition and has not been tampered with. In case you receive a package, which you believe was damaged in transit, please retain the original packaging (along with price tags, invoices, labels etc.) and email to us with images at info@loomsline.com and our team and review and get back to you shortly. Additionally, please mention details about the damaged merchandise on the delivery receipt instead of signing it as 'received'.

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